Privacy Policy

Effective Date: June 2025

QTADA GM LLC ("QGM", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our applications (iOS, Android, web-based), or any software and digital platforms developed by us, or engage with our services. By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

Personal Data: Name, email address, phone number, company details, payment information, billing address, shipping address, user credentials, date of birth, nationality, government-issued ID (where required).
Device Information: IP address, browser type, operating system, device identifiers, mobile carrier.
Usage Data: Pages visited, time spent, links clicked, search queries, app or software usage metrics, crash reports.
Location Data: Approximate or precise location where permitted.
Payment Data: Credit/debit card details (processed securely via third parties).
Communication Data: Support tickets, chat messages, survey responses.

2. How We Collect Information

Directly from you via forms, registrations, transactions, and interactions with our software and applications.
Automatically through cookies, tracking pixels, analytics tools, and app usage monitoring.
From social media platforms if you interact with us there.
From business partners or affiliates.

3. How We Use Information

To provide, operate, and maintain our websites, applications, and software products.
To process transactions and payments securely.
To communicate with you about orders, support, services, updates, and offers.
For security monitoring, fraud detection, and risk prevention.
To improve, debug, and enhance our applications, software, and services.
To personalize your experience and deliver relevant content and features.
To comply with legal obligations.

4. Sharing of Information

With service providers who support hosting, analytics, payment processing, app store distribution, and technical support.
With affiliates and subsidiaries in accordance with this policy.
With regulators, law enforcement, or government agencies as required.
In connection with a business transfer (merger, acquisition, sale of assets).
With your consent or as disclosed at the time of collection.

5. Data Security

We implement technical, administrative, and physical safeguards to protect data, including encryption, secure servers, access controls, and security audits for our apps and software. However, no system is entirely secure.

6. Data Retention

We retain personal data as long as necessary to provide our services and software, meet legal obligations, resolve disputes, and enforce agreements. Data is securely deleted or anonymized when no longer needed.

7. International Transfers

Your data may be transferred to and stored in countries outside your jurisdiction, including the United States. We ensure appropriate safeguards are in place as required by applicable law.

8. Your Rights

Right to access, correct, or delete personal data.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
Right to lodge a complaint with a regulator.

9. Cookies & Tracking

We use cookies and tracking technologies in our websites and software to improve performance, security, and user experience. You may control cookies via your browser or device settings.

10. Third-Party Links and Services

Our services and software may link to third-party sites or use third-party services. We are not responsible for their privacy practices. Please review their privacy policies.

11. Children's Privacy

Our services and software are not directed to children under 13. We do not knowingly collect data from children. If such data is discovered, it will be deleted.

12. Automated Decision-Making

We do not use personal data for automated decision-making without human review that produces legal or significant effects.

13. Marketing Communications

We may send marketing communications if you opt in. You can opt out anytime through provided mechanisms.

14. Changes to This Policy

We may update this Privacy Policy. Changes will be posted with the effective date. Please check regularly.

15. Contact Us

For questions, contact us at: info@qtadagm.com